Duty Manager / Front Office Leader Spotlight
Hotelprofessionals - Amsterdam
Over de functie
Holiday Inn – the niu Fender, Amsterdam
Are you a passionate hospitality professional ready to take the next step in leadership?
Holiday Inn – the niu Fender is looking for a Duty Manager / Front Office Leader to join our dynamic team and help drive excellent guest experiences.
Your Role
As Duty Manager / Front Office Leader, you will be the face of the hotel during your shift, ensuring smooth operations, motivated teams, and happy guests.
Key Responsibilities
Leading Front Office operations during your shift
Acting as Manager on Duty and handling guest escalations professionally
Ensuring IHG and brand standards are consistently met
Coaching, motivating, and supporting the Front Office team
Coordinating closely with Housekeeping, Engineering, and other departments
Handling check-ins, check-outs, billing, and daily reports
Ensuring a warm, welcoming, and memorable guest experience
Experience in Front Office or Duty Management (hotel experience required)
Strong leadership and communication skills
Guest-focused mindset with problem-solving abilities
Ability to work shifts, including weekends and holidays
Experience with hotel systems
Fluent in English (Dutch is a plus)
A leadership role in a modern, international hotel
Career growth opportunities within IHG & Novum Hospitality
A supportive, energetic, and multicultural team
Competitive salary and benefits
Interested?
Apply now and become part of a hotel where personality, passion, and performance matter.
Front Office Supervisor-Holiday Inn – the niu Fender, Amsterdam
