Dutch Customer Service Agents in Portugal - Relocation provided

MGI Recruitment - Amsterdam

14-01-2021
Delen

Would you like to have professional experience in a multicultural and dynamic company? Then this is the opportunity for you!

Our client, a leader in customer relations, recruits a limited number of Dutch speakers with experience in Customer Service passionate about Customer experience and telecommunications to assist customers of a famous company.

Start dates in February and March

Requirements:

  • Fluent Dutch (spoken and written)
  • English B2/C1
  • Excellent communications skills

 

Responsibilities:

  • Dealing directly with Dutch client’s issues and enquiries trough the phone, solving the issue accordingly with the escalation policy.
  • You will be asked to troubleshoot, solve and propose recommendations to Dutch users experiencing issue, thanks to supporting documentations, open questions and corporate training.
  • To give the best quality while supporting the Dutch customers in order to keep the best level of customer’s satisfaction
  • You will be asked to maintain the database (input of consumer issues, questions, recommendations).

 

Benefits:

  • Relocation package provided: flight, free taxi pickup from the airport.
  • Free accommodation available
  • Assistance in opening a Portuguese bank account and all required documentations.
  • Competitive salary
  • Free Portuguese courses
  • Amazing opportunity to work and grow up in a large multinational company and to add valuable step on to your career.

There are hundreds of adventures to live and you just have to be brave enough to go out and enjoy them. 

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